- [Narrator] Employers have a duty
to protect the physical safety of their employees.
Personnel safety is a complex topic
that has its own specialists.
Most of that information
is outside the scope of a cybersecurity exam,
but there are a few important facts
that you should know.
First, employers should always place
the safety of their employees
above all other concerns.
If you see a question on the exam
where the test is asking you
what action you should perform first,
and one of the choices involves employee safety,
it's extremely likely that is the correct answer.
Pay careful attention to the wording
of any question that involves safety.
You should have adequate systems in place
to monitor the safety of employees,
particularly if they are working
in a fairly isolated area
such as the overnight staff in a data center.
It's always preferable to have employees
working in teams wherever possible.
If employees must work alone,
it becomes even more critical
to have monitoring systems in place
that protect their safety.
For example, the same cameras used
to monitor physical security
may also watch for unusual safety issues
such as an employee falling to the floor
or failing to move for an extended period of time.
Employees should also have the ability
to indicate that they are in a dangerous situation
or under duress.
Two common ways to implement duress monitoring
are hiding silent panic buttons
under the desks of employees in high risk areas
and providing code words or alarm duress codes
that allow an employee to indicate
that he or she is being forced to comply
without alerting the attacker.
For example, an employee might be given
two alarm codes, a normal code and a duress code.
If the employee enters the duress code,
the alarm still deactivates normally
to avoid alerting the intruder.
However, it also notifies security responders
that there is a duress situation.
Security professionals should also pay attention
to the safety of employees who travel,
particularly those who travel
to dangerous areas of the world.
The US State Department offers a great source
of information regarding the current situations
in other parts of the world.
This includes travel warnings
and advisories for particularly unsafe regions
such as this travel advisory for North Korea
issued in November 2017.